Privacy Policy
Last updated: 14.02.2025
At ONETEEM we take the protection of your personal data seriously. This Privacy Policy explains how we collect use and protect your information when you interact with our website and services.
Data Controller
ONE T.E.E.M. GmbH Watzmannstraße 5 84503 Altötting Germany Email support@hub-oneteem.atlassian.net
Scope and Purpose of Processing
We process personal data such as names contact details IP addresses and financial information to respond to inquiries provide technical support manage business operations and ensure the security of our digital infrastructure.
Legal Basis
We process data based on the GDPR specifically for contract performance under Article 6 1 b legal obligations under Article 6 1 c and legitimate interests in business efficiency and IT security under Article 6 1 f.
Service Providers and Data Processors
To provide a modern and secure service we utilize a global cloud infrastructure. Your data is processed through the following primary partners:
Infrastructure and Security: IONOS SE and Cloudflare Inc. Collaboration and Support: Google Workspace and Atlassian Cloud on AWS. Business and Finance: Odoo S.A. and Finom. AI and Automation: Anthropic PBC.
International Data Transfers
Because we use global cloud services your data may be processed in countries outside the European Economic Area including the USA and Tunisia.
Regarding our collaboration with ONETEEM TUNISIA in Tunisia we have established a formal Data Processing Agreement DPA and implemented Standard Contractual Clauses SCCs as approved by the European Commission. These measures ensure a level of data protection equivalent to the standards within the EU. For US based providers we rely on the EU U.S. Data Privacy Framework or SCCs to guarantee your rights and data security.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes listed above or to comply with statutory retention periods such as the 10 year requirement for financial records under German commercial law.
Your Rights
Under the GDPR you have the right to access correct or delete your personal data. You may also request to restrict or object to certain types of processing and you have the right to data portability. To exercise these rights please contact us at support@hub-oneteem.atlassian.net.
Data Security
We implement appropriate technical and organizational measures including encryption and secure access controls to protect your data from unauthorized access loss or misuse.
Changes to This Policy
We may update this policy to reflect changes in our technology or legal requirements. Updates will be published on this page with the new effective date.
