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Subprocessors Last updated: 27.07.2026

Subprocessors

This page lists the service providers ONETEEM uses to deliver its services, what each one is used for, where it processes data, and the legal mechanism covering any transfer outside the European Economic Area. It is referenced by our privacy policy, our security page and our data processing agreement, and it sits alongside them in our trust center.

01Our commitments

We notify customers at least 30 days before adding or replacing a subprocessor that handles personal data, so there is time to object. Every subprocessor goes through a security and privacy review before engagement and is contractually bound to confidentiality, minimum security standards, and processing only on our instructions. Each one receives only the data needed to perform its part of the service.

02Current subprocessors

ProviderPurposeLocationTransfer mechanism
IONOS SEWeb hosting and DNSGermanyNot applicable, processing in the EU
Cloudflare, Inc.Content delivery, DDoS protection and edge securityGlobal edge network, company based in the United StatesEU US Data Privacy Framework, with standard contractual clauses as fallback
Google Ireland Limited and Google LLCGoogle Workspace, being email, documents and calendarEuropean Union, with support access from the United StatesEU US Data Privacy Framework
Atlassian Pty Ltd and Atlassian, Inc.Atlassian Cloud on AWS, being our Jira, Confluence and Jira Service Management instancesSee the Atlassian trust center for the regions applicable to our instances, with support access from outside the EEAEU US Data Privacy Framework and standard contractual clauses
Odoo S.A.Website, CRM and business operationsBelgiumNot applicable, processing in the EU
FinomBusiness banking and payment processingNetherlandsNot applicable, processing in the EU
Anthropic PBCAI assisted software development, being code review, testing and security hardeningUnited StatesStandard contractual clauses
ONETEEM TUNISIA SUARLSoftware development and delivery servicesTunisiaData processing agreement and standard contractual clauses approved by the European Commission, with supplementary technical measures

03Questions

Write to [email protected]. We can provide the transfer documentation summary under a non disclosure agreement.

Related pages: Security, Trust center, Legal notice and our customer agreement.